Pre-launch information. Reviewed legal terms, business identity, pricing, cancellation rules, and agreement templates must be configured before live service begins.
Requests and availability
A tutor request starts a conversation. It does not confirm a booking, tutor availability, price, or academic outcome. Your preferred timetable and monthly budget help staff discuss suitable options.
Confirmed arrangements
The family reviews the proposed tutor and quotation. Lessons start only after the timetable and commercial terms are confirmed and the required parent and tutor agreements have been completed and verified.
Tutor applications
Applications are reviewed for relevant academic preparation, suitability, and availability. Approval does not guarantee an assignment or income.
Questions and concerns
Contact the agency about changes, lesson problems, or a tutor who does not seem suitable. Any replacement depends on suitable availability and a newly confirmed arrangement.